Privacy, Change of address and Copyright

The customer gives his consent that the personal data contained in the purchase contract will be stored and processed by us in fulfillment of this contract. The customer is obliged to notify us of changes in his residential or business address, as long as the contractual transaction is not completely fulfilled by both parties. If the message is omitted, explanations shall be deemed to have been received even if they are sent to the last known address. Plans, sketches or other technical documents as well as samples, catalogs, brochures, illustrations and the like always remain our intellectual property; the customer does not receive any kind of use or exploitation rights.

Declaration on Information Obligation
Data Protection

The protection of your personal data is very important to us. Therefore we process your data exclusively on the basis of the legal regulations (DSGVO, TKG 2003). In this privacy policy we inform you about the most important aspects of data processing within our website.

Contact with us

If you contact us via the form on the website or by e-mail, your data will be stored for six months to process the request and in case of follow-up questions. We will not share this information without your consent.

Data Storage

We point out that for the purpose of easier shopping and subsequent contract processing by the web shop operator in the context of cookies, the IP data of the connection owner are stored, as well as name, address and credit card number or conditional data for the selected payment method of the buyer.

In addition, for the purpose of contract execution, the following data is also stored by us: [full name, address and email and/or telephone number]. The data provided by you are required to fulfill the contract or to carry out pre-contractual measures. Without this data we can not conclude the contract with you. A transfer of data to third parties does not take place, with the exception of the transfer of the credit card data to the processing bank/payment service provider for the purpose of debiting the purchase price, to the transport company/shipping company commissioned by us to deliver the goods and to our tax advisor to fulfill our tax obligations.

After termination of the shopping process, the data stored with us will be deleted. In the case of a contract, all data from the contractual relationship are stored until the expiry of the tax retention period (7 years).

The data name, address, purchased goods and date of purchase are also stored until the end of product liability (10 years). Data processing takes place on the basis of the statutory provisions of § 96 (3) TKG and Art. 6 para. 1 lit a (consent) and / or lit b (necessary for fulfillment of the contract) of the GDPR.

Cookies

Our website uses so-called cookies. These are small text files that are stored on your device using the browser. They do no harm.

We use cookies to make our offer user-friendly. Some cookies remain stored on your device until you delete them. They allow us to recognize your browser on your next visit.

If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you allow this only in individual cases.

Disabling cookies may limit the functionality of our website.

Our website uses functions of the web analysis service:

We use Google Analytics to analyze website usage. The resulting data is used to optimize our website and advertising.

Google Analytics is a web analytics service operated and provided by Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, United States). Google processes the website usage data on our behalf and is contractually committed to taking measures to ensure the confidentiality of the processed data.

During your visit to the website, i.a. recorded the following data:
  • Accessed Pages

  • Orders including sales and ordered products

  • Your behavior on the pages (for example, clicks, scroll behavior, and length of stay)

  • Your approximate location (country and city)

  • Your IP address (in abbreviated form, so that no unique assignment is possible)

  • Technical information such as browser, Internet provider, terminal and screen resolution

  • Source of origin of your visit (ie via which website or via which advertising material you came to us)

This data is transmitted to a Google server in the USA. Google complies with the data protection provisions of the EU-US Privacy Shield Agreement.​

Google Analytics stores cookies in your web browser for a period of two years since your last visit. These cookies contain a randomly generated user ID that will allow you to be recognized during future website visits.

Google Analytics stores cookies in your web browser for a period of two years since your last visit. These cookies contain a randomly generated user ID that will allow you to be recognized during future website visits.

If you do not agree with the collection, you can prevent them with the one-time installation of the browser add-on for disabling Google Analytics.

For this purpose, cookies are used that allow an analysis of the use of the website by your users. The information generated thereby is transmitted to the server of the provider and stored there.

You can prevent this by setting up your browser so that no cookies are stored.

We have concluded a corresponding data processing contract with the provider.

Use of IP addresses based on the legal basis "legitimate interest"; in this case, pseudonymization is recommended: Your IP address is captured but pseudonymized immediately (for example, by deleting the last 8 bits). As a result, only a rough localization is possible.

For non-European providers: The relationship with the web analytics provider is based on ... [standard contractual clauses/a European Commission adequacy decision (for example, in the case of the USA: "Privacy Shield")].

Data processing takes place on the basis of the legal provisions of § 96 (3) TKG and of Art. 6 (1) (a) (consent) and / or f of the GDPR.

Our concern in the sense of the DSGVO is the improvement of our offer and our web appearance. Since the privacy of our users is important to us, the user data is pseudonymized.

The user data is kept for a period of 14 months.

Your Rights

Basically, you have the right to information, correction, deletion, restriction, data portability, revocation and objection regarding your stored data. If you believe that the processing of your data violates data protection law or your data protection claims have otherwise been violated in a way, you can complain to us at office@rave-store.eu or the Data Protection Authority.

Latest Version: JULY, 2020